AVRORA (India) Marine Systems Private Limited (“AVRORA”, “we”, “our”, or “us”) respects your privacy and is committed to handling personal data responsibly.
This Privacy Policy explains how we may collect, use, disclose, store, and protect personal data when you visit our website or contact us through the website’s contact form.
We intend to handle personal data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023, and applicable rules and regulations, to the extent in force and applicable.
1. Information We May Collect
The information we collect depends on how you interact with our website and the technical services used to operate it.
A. Information You Provide
When you submit an enquiry through our contact form, we may collect:
- Your name.
- Your business or personal email address.
- Your telephone or mobile number, if requested.
- Your company or organisation name, if provided.
- The subject and content of your enquiry.
- Any other information you voluntarily include in your message.
Please do not submit passwords, payment card details, classified information, security-sensitive material, or confidential technical documents through the general contact form.
B. Technical Information
When you visit our website, certain technical information may be collected automatically, depending on the website’s configuration. This may include:
- Internet Protocol (IP) address.
- Browser type and version.
- Device and operating system information.
- Pages visited and approximate visit duration.
- Referring website or source.
- Website error and diagnostic information.
- Cookie identifiers and similar technical data, where used.
The actual information collected depends on the website’s hosting, security, analytics, and cookie settings. The use of analytics and non-essential tracking technologies has not yet been confirmed for this policy.
2. How We Use Your Information
AVRORA may use personal data for the following purposes, where permitted by applicable law:
- To receive, review, and respond to enquiries.
- To communicate with customers, prospective customers, suppliers, business partners, and other professional contacts.
- To provide information about our products, services, engineering capabilities, and facilities.
- To maintain and manage business communications.
- To operate, maintain, troubleshoot, and improve the website.
- To protect our systems, detect misuse, and maintain website security.
- To comply with legal obligations and respond to lawful requests.
- To establish, exercise, or defend legal claims.
- For other purposes disclosed at the time of collection and permitted by law.
We will not knowingly use personal data for purposes incompatible with applicable legal requirements.
3. Consent and Lawful Processing
Where consent is required by applicable law, AVRORA will seek consent through an appropriate process before processing personal data for the relevant purpose.
Where permitted by law, personal data may also be processed for other lawful purposes or on another legally recognised basis.
Where processing relies on consent, you may withdraw your consent through the method provided to you or by contacting us. Withdrawal does not affect processing carried out lawfully before withdrawal. Certain information may still need to be retained where required by law.
4. Cookies and Similar Technologies
Cookies and similar technologies may be used to support essential website functions, remember preferences, maintain security, or understand website usage.
The website’s current use of analytics cookies, advertising cookies, and other non-essential tracking technologies has not yet been confirmed.
Before publication, AVRORA should verify which cookies and tracking tools are actually active on the website and update this section accordingly.
Where applicable, visitors may manage non-essential cookies through the website’s cookie controls or browser settings. Disabling certain cookies may affect website functionality.
5. Sharing and Disclosure of Personal Data
AVRORA may disclose personal data to the following categories of recipients where necessary and lawful:
- Website hosting, maintenance, security, and technical service providers.
- Email and communication service providers used to receive or respond to enquiries.
- Analytics providers, if analytics tools are enabled.
- Professional advisers, auditors, or insurers, where appropriate.
- Government authorities, regulators, courts, or law-enforcement agencies where legally required.
- Other parties where disclosure is necessary to protect our rights, comply with law, or address security and legal concerns.
Where service providers process personal data on our behalf, we will take appropriate steps to ensure that the processing is subject to applicable legal requirements and suitable safeguards.
AVRORA does not intend to sell personal data collected through its website as a commercial data product.
6. Data Storage and Retention
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business records, meeting legal obligations, and resolving disputes.
Retention periods may vary according to the nature of the information, the reason for processing, applicable law, and legitimate operational requirements.
When personal data is no longer required, we will take appropriate steps to delete it, anonymise it, or otherwise handle it in accordance with applicable law, subject to legal retention obligations.
The specific retention periods and deletion procedures used for contact form submissions must be confirmed internally.
7. Data Security
AVRORA takes reasonable measures appropriate to the nature of the information to protect personal data against unauthorised access, disclosure, alteration, loss, or misuse.
Measures may include access controls, technical safeguards, secure hosting, and appropriate internal procedures, depending on the website’s actual configuration.
No internet transmission or electronic storage system can be guaranteed to be completely secure. Visitors should exercise care when sharing information online and avoid submitting sensitive or classified information through general website forms.
8. Your Privacy Rights
Subject to applicable law, you may have rights concerning your personal data, including:
- Requesting information about personal data processed by us.
- Requesting correction or updating of inaccurate or incomplete personal data.
- Requesting erasure of personal data where legally applicable.
- Withdrawing consent where processing is based on consent.
- Raising a grievance concerning the processing of personal data.
- Exercising other rights available under applicable law.
To exercise a relevant right, please contact AVRORA using the details in the Contact Us section. We may need to verify your identity before acting on a request.
Certain information may be retained where required or permitted by law.
9. Children’s Privacy
This website is intended primarily for business, professional, and institutional audiences. We do not knowingly seek to collect children’s personal data through the website unless there is a lawful and appropriate reason to do so.
If you believe that a child has provided personal data to us in circumstances where collection was not appropriate, please contact us so that we can review the matter and take appropriate action in accordance with applicable law.
10. Third-Party Websites and Services
Our website may contain links to third-party websites or resources. Those websites may have their own privacy policies and data-handling practices.
AVRORA is not responsible for the privacy practices of third-party websites that it does not control. We encourage visitors to review the relevant privacy policies before providing personal data to those services.
11. Cross-Border Processing
If personal data is processed or transferred outside India through website providers or other service providers, such processing or transfer will be handled in accordance with applicable Indian law and relevant restrictions or requirements.
12. Personal Data Breaches
If a personal data breach occurs, AVRORA will assess and respond to it in accordance with applicable legal requirements, including any required notifications to affected individuals or relevant authorities.
13. Changes to This Privacy Policy
We may revise this Privacy Policy to reflect changes in our business, website functionality, service providers, or applicable laws.
The updated version will be published on this page with a revised “Last Updated” date. Where required by law, we will provide additional notice or take other necessary steps concerning material changes in processing.
14. Contact Us and Privacy Grievances
For privacy-related questions, requests, or grievances, please contact: